IKEA Goes the Full Jon Snow

IKEA Goes the Full Jon Snow

Back in 2015 I was invited to attend a secret workshop with a secret client in Denmark. Unfortunately, it was so secret, I couldn’t know who the client was. I couldn’t know where in Copenhagen I would be working. And there were no team profiles that could be shared....
Technology is No Silver Bullet for Digital Leadership

Technology is No Silver Bullet for Digital Leadership

I know what it’s like. Time is precious and deadlines are short. The KPIs that you signed up to last year loom ahead like an unscalable Everest of corporate expectation, and everywhere you look there’s an issue. A problem. Someone else not doing their job. But then,...
Can You Hackathon Your Way to Innovation?

Can You Hackathon Your Way to Innovation?

Everywhere I look it seems like I see “yet another hackathon”. Each week, we add more and more events to our Big List of Hackathons in Australia page – far surpassing the number of events that were listed for the same time in 2016. Yet in conversations I have...
Humans Create Errors as Innovation

Humans Create Errors as Innovation

When we think about innovation, we often think about uniqueness. The one-of-a-kind invention that leaves everyone speechless. But the history of innovation teaches us that uniqueness is more accident than design. And channeling Anne of Green Gables, business teaches...
Australian Business Leaders – Be Like Jack

Australian Business Leaders – Be Like Jack

A few weeks ago I watched this YouTube video of a younger, Jack Ma, presenting in a non-descript room to a few colleagues. The presentation was from a time before Alibaba became the global ecommerce powerhouse that it is today. It was 1999 and Ma was setting a vision...