Humans Create Errors as Innovation

Humans Create Errors as Innovation

When we think about innovation, we often think about uniqueness. The one-of-a-kind invention that leaves everyone speechless. But the history of innovation teaches us that uniqueness is more accident than design. And channeling Anne of Green Gables, business teaches...
Australian Business Leaders – Be Like Jack

Australian Business Leaders – Be Like Jack

A few weeks ago I watched this YouTube video of a younger, Jack Ma, presenting in a non-descript room to a few colleagues. The presentation was from a time before Alibaba became the global ecommerce powerhouse that it is today. It was 1999 and Ma was setting a vision...
Innovating the Young Refugee Experience

Innovating the Young Refugee Experience

In almost any field of endeavour, leaders and innovators are constantly grappling with notions of “the future” and rapidly creating new pathways for current and future generations to perceive, grasp and take advantage of opportunities. But in almost every...
Technology Reshaping the Financial Services Industry

Technology Reshaping the Financial Services Industry

From the outside, financial services can appear to be a behemoth – enormously slow to change direction and cumbersome when it tries to do so. But over the last decade financial services firms have come under fire from fast moving, disruptive players – the “FinTechs”...
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